NOTICE. PLEASE READ THESE TERMS & CONDITIONS CAREFULLY. BY ACCESSING THIS WEB-SITE YOU AGREE TO BE BOUND BY THE TERMS & CONDITIONS STATED BELOW. IF YOU DO NOT AGREE TO THE TERMS & CONDITIONS STATED BELOW, PLEASE DO NOT ACCESS THIS WEB-SITE. JTGRAPHICDESIGNS.COM RESERVES THE RIGHT TO CHANGE, MODIFY, OR AMEND THESE TERMS AND CONDITIONS WITHOUT ANY NOTICE.
PAYMENT AND BILLING
Customer can make payment at our website through any of the following methods
Payment through Credit Card
Payment at JTGraphicDesigns.com can be made through Credit Cards. We accept MasterCard, VISA, American Express, Discover for online and phone orders. Online orders go through PayPal, thus sensitive personal information such as credit card numbers, bank accounts, etc are never transferred or store on JTGraphicDesigns.com servers.
LOGO DESIGN SERVICES
Revision cycles generally consist of 3-5 additional compositions that incorporate changes requested by the client in the Revision Brief. The purpose of the revision process is to create Responses that move forward in a specific direction as determined by the client. The client may request significant changes in the 1st and 2nd cycles, and the Responses might be quite different in nature from the original composition chosen. By the 3rd revision request, Client’s requests shall be modifications of the current composition only. Revision requests that depart from the current composition will be honored and completed in the same timely manner, however JTGraphicDesigns.com reserves the right to charge $75 for each Revision which is different from the initial concept. No revision work, which requires payment, will be started without authorization from Client.
1. Upon completion of your project, your final files will be sent via email for immediate use.
2. You will receive your logo files in a vector format (AI, EPS) and high resolution TIFF (print-ready) and in to web-ready file formats (JPEG, GIFF). Additional files are available upon request.
Should the client require additional services beyond the scope of the package purchased (either concurrently with the project or at a later date), the client will be provided with a price list for such changes. Additional work will be done after pre-paying add on services in full.
Ownership (copyright and title) of the final artwork become the property of the Client, having unlimited, indefinite, and royalty-free use of the image upon payment of all fees. JTGraphicDesigns.com retains rights to display the artwork in portfolio and advertising materials. All concepts, or other preliminary materials, which are not selected by the Client or are not included into the final delivery, remain the full property of JTGraphicDesigns.com. Clients can purchase additional logo designs provided within the samples created to fulfill the Client’s order for $100.00.
TRADEMARKS & SERVICE MARKS
JTGraphicDesigns.com expects the Client to perform researching on their company name to be sure the name is not already in use and securing a trademark or service mark to protect the Client’s legal rights to any name or image. JTGraphicDesigns.com is not and will not be held responsible for any legal action that may result from improper due diligence on the availability of a company name or image.
GRAPHIC DESIGN AND PRINTING SERVICES:
Customer is fully responsible for final proof and layout approval prior to the printing process.
JTGraphicDesigns.com is NOT LIABLE for errors in a final product caused by any of the following reasons:
Misspelling, Graphics, Bleeds, Grammar, Damage Fonts, Punctuation, Wrong cuts, Incorrect or Missing Folds, Finished Product SizeINDEMNITY
By submitting the above document to JTGraphicDesigns “I agree to the following terms” .
I have verified that spelling and content are correct. I am satisfied with the document layout. I understand that my document will print EXACTLY as it appears here, that I cannot make any changes once my order is placed and that I assume all responsibility for typographical errors.
All material and software Copyright (c) 2010 Uniq ” DBA JTGraphicDesigns.com” All rights are reserved worldwide. It is strictly prohibited to redistribute, copy, or republish any of the material and software contained on the JTGraphicDesigns.com web site and/or its subsidiaries (referred to herein as JTGraphicDesigns) or the copyrighted property of parties from whom JTGraphicDesign has licensed such property.
You may not place or reproduce any trademarks, service marks, or logos that are not owned by you or licensed to you onto materials and merchandise to be printed via the JTGraphicDesigns Service. Words, names, and designs used to identify services or products are considered trademarks, service marks, and/or logos. The same policy is applicable for copyrights. You cannot use unlicensed copyrighted materials from photographers, artists, publishers, composers, writers, and other authors of original works. The copyright owner’s exclusive rights prohibit the reproduction of any original work. JTGraphicDesigns Print policy also states that you cannot use explicit language or pornography on printed materials and merchandise.
LIMITATION OF LIABILITY
In no event shall JTGraphicDesigns or its licensors, suppliers, or vendors, their officers, directors, employees, or agents, be liable for any special, incidental, indirect, or consequential damages of any kind, or for any damages whatsoever resulting from loss of use, data or profits, whether or not JTGraphicDesigns has been advised of possibility of the damage, arising out of or in connection with the use or performance of the site or of failure to provide services that you order from JTGraphicDesigns or its affiliates, including without limitation, damages arising from mistake, omission, virus, delay, or interruption of service. In no event shall JTGraphicDesigns be liable or responsible for any damages or consequences arising from or related to your inappropriate or unauthorized use of the site or its content.
CUSTOMER SUBMITTED ARTWORK OR GRAPHICS
All artwork or designs and images must be provided in CMYK format. JTGraphicDesigns is not responsible for any color shift that occurs in conversions from RGB to CMYK color modes.
All artwork, designs and images must be provided in minimum of 350 DPI and CMYK color mode. JTGraphicDesigns is not responsible for images printed as fuzzy, distorted or pixilated due to customer provided artwork.
Additional fees may apply for the files larger than 30MB.
COLOR PROOFING & MATCHING
JTGraphicDesigns is not liable for color matching or ink density on screen proofs approved by the customers. Screen proofs will predict design layout, text accuracy, image proportion and placement, but not color or density.
JTGraphicDesigns will try it’s best to match the gradient density of each color, JTGraphicDesigns is not liable for the final appearance of a color.
Important : Gang-run printing is multiple (and different) customer jobs are combined on a large print sheet, and run at the same time. For example, we layout 65 different customer business cards and postcards on one gang-run sheet, and run the sheet 1000 times to get 65 sets of 1000 cards . Each card set is a different card. This process allows us to spread the expensive initial setup cost of running a full-color, offset job among 65 customers.
Application of UV Coating may effect or change the appearance of the printed colors. JTGraphicDesigns is not liable for the final color appearance of a UV product(s).
ENVELOPES AND LETTERHEADS PAPER EFFECT IN COLOR.
Please note that because our letterhead and envelope paper stock is “uncoated”, we recommend you not use colors with high color density. By this we mean dark colors (black, purple, blue, brown, etc). Dark colors tend to get soaked into the paper if their color values are too high. For best results, use light colors.
JTGraphicDesigns will be happy to help you cancel your order prior to Approval. However, orders may be eligible for cancellation upon request via email. Our Customer Service Team will inform you of any cancellation charges depending on the stage of the order.
If job is canceled any labor hours (proof, graphics design, etc.) or administrative fees (credit cards fees, etc.) will be subtracted from your refund. Minimum is $15 (15%-30% of total transaction)
Once the order has been placed successfully, No Refunds are issued for the Logo, and Graphic design services.
RETURNS AND REFUNDS
Since each order is unique to customer and has no re-sale value, All Sales Are Final. If we verify that we made an error, we will re-print the order. No Refunds or Credit.
Customer must notify JTGraphicDesigns within 6 business days of order acceptance to notify any defects discovered in the ordered product. In order to receive replacement Customer must return 100% of the received product within 15 days (on their own expense) from the time when the ordered product delivery was taken.
All charges related to expedite printing (Rush Printing or Shipping) are NOT REFUNDABLE, including for those orders that are returned for any reason.
ORDER SHIPPING AND DELIVERY
JTGraphicDesigns will always act to make sure that any production difficulties do not delay delivery schedules. In no case shall JTGraphicDesigns be liable for any consequential or damages resulting from any delay in shipment or delivery.
All JTGraphicDesigns customers agree not to hold JTGraphicDesigns liable for delays in shipments caused by weather conditions, shipping company delays, international customs issues or any other circumstances beyond JTGraphicDesigns’s direct control. JTGraphicDesigns shipment and delivery dates are calculated based upon estimates provided by our suppliers.
JTGraphicDesigns will always act to make sure that delivery schedules are met. However, unexpected equipment failure, malfunction and or technical problems may delay the printing process. In case of delay caused by technical difficulty, rush charges/fees will be refunded or waived where applicable. However, technical difficulty will not be the grounds for order cancellation.
Shipping rates for high quantity products depend on the customers access to a shipping dock and forklift, otherwise additional charges may apply.
SHIPPING ERRORS & LOST PACKAGES
Lost or damaged claims can only be filed for shipments over $50.00 in value and can only be done after 30 days from package shipment. JTGraphicDesigns is not responsible for 3rd party shipping errors, omissions, or damaged shipments.
CUSTOMER SUPPLIED INCORRECT ADDRESS
When a package is not delivered due to an error made by the customer in submitting the proper shipping address, JTGraphicDesigns will reship the package with corrected address and charge an additional shipping fee for the shipment.
We reserve the right to refuse service without disclosing a reason.
for material changes to this statement.